Service Policy
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Zhejiang Ruichi Pump Co., Ltd.

Add: Intersection of Shisong First Class Road and 104 Double Track in Wenling City, Zhejiang Province, China (110 meters northwest - Qifeng Pump Industry Park)

Tel: 0576-88888530

M.P.: 15988958288

Web: www.zjrcby.com

Service Idea

The normal operation of high-quality equipment relies on pre-sales technical support and after-sales technical services. Our service pursues refinement, from pre-sales consultation, enthusiastic service, to product promotion during sales, all require precision and refinement. Strict quality assurance and efficient after-sales service have been meticulously arranged at every stage to address customers' concerns. Do a solid job in providing pre-sales, during sales, and after-sales service to customers, and provide warm services to customers. We strive to provide customers with 100% satisfactory service. Our professional service team is composed of regular training and assessment, comprehensive technical personnel, and has a comprehensive after-sales service system. Our service network reaches every place where our products are sold, and our service personnel will provide satisfactory answers to customers within 24 hours if they have any requirements. Focus on customers, think about what they think, and uphold enthusiasm, sincerity, love, and sincerity in exchange for customer loyalty.

Sufficient Supply Of Goods

We have advanced production processes, complete production processes, and a professional production team to ensure the quality of our supply.

Timely Supply

The company has a well-established distribution network, which can ship goods to various parts of the country at any time and deliver them to customers' designated locations at the fastest speed.

Pre Sales Consultation

You only need one phone call, and we will provide you with a satisfactory response based on your request. If you are interested in our products, welcome to visit and inspect the company, and we will be happy to serve you.

After-sale Service

We actively promote the principle of "quality=life" and "service=eternity". Carefully carry out every business, meticulously provide after-sales service and customer follow-up work. We will win the love of our customers with a "sincere, sincere, and enthusiastic" attitude. At the same time, we also hope to receive good reputation from owners and their friends through meticulous service, and receive high praise from all sectors of society.

Network Support

While doing a good job in online publicity and promotion, we actively carry out e-commerce, adhering to the corporate spirit of "adhering to improvement and forge ahead", and writing a new chapter in the company's development with our strengths in technology, talent, management, quality, service, network, and other aspects.

Service Supervision

In order to continuously improve service management and expand new service models, the company welcomes your supervision and criticism. We will actively follow up to understand your opinions and quickly change the shortcomings of the service. At the same time, we have also established a dedicated service supervision hotline: 159-8895-8288